Privacy policy

Information we collect

When you visit or make a purchase from our store, we may collect information you provide, such as your name, billing and shipping address, email address, phone number, and order details. Payment information is handled by our payment processors; we do not store full payment card numbers on our servers.

We also receive technical and usage information, such as device and browser details, IP address, and interactions with our site, through cookies and similar technologies.

How we use information

We use information to process and deliver tire and other orders, provide customer support, communicate about orders and services, prevent fraud, maintain store security, and improve our shopping experience. Where permitted, we may send marketing messages; you can opt out at any time using the unsubscribe link or by contacting us.

Cookies and analytics

Cookies and similar technologies help our store function, remember preferences, understand site traffic, and support relevant advertising. You can manage cookies through your browser settings and any consent controls shown on our site. Disabling some cookies may affect store functionality.

How we share information

We share information only as needed with service providers that help operate our store, including payment, shipping, fulfillment, customer service, analytics, and marketing providers. We may also disclose information when required by law, to protect our rights and users, or as part of a business transfer. We do not sell personal information for money.

Retention and security

We retain information for as long as reasonably necessary to fulfill the purposes described here, meet legal and accounting obligations, resolve disputes, and enforce agreements. We use reasonable safeguards, but no online transmission or storage method can be guaranteed completely secure.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information, or to object to or limit certain processing. You may also opt out of marketing communications. Contact us using the details below to submit a request. We may need to verify your identity before responding.

Children’s privacy

Our store is not intended for children, and we do not knowingly collect personal information from children without appropriate authorization. If you believe a child has provided information, please contact us so we can review and address it.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version and its updated date will appear on this page.

Contact us

For questions or privacy requests, contact TireVertex at privacy@tirevertex.com. Please replace or confirm these contact details before publishing.